Department: Sales/Operations
Reports To: Management
About the Role
As a Space Manager , you will be responsible for the end-to-end operations and management of the coworking space assigned to you. You will act as the first point of contact for customers, ensuring a seamless, clean, and professional experience while also driving sales, handling client queries, and managing all operational tasks to run the space smoothly.
Key Responsibilities
- Manage daily operations of the assigned coworking space independently
- Ensure cleanliness, hygiene, and upkeep of all areas — including coordination with housekeeping and maintenance teams
- Serve as the face of the brand at reception, welcoming members and visitors professionally
- Handle customer queries, complaints, and support tickets promptly and effectively
- Drive sales and occupancy by giving tours to prospects and assisting with onboarding
- Perform cold calling and lead follow-ups to generate new sales opportunities
- Manage end-to-end sales lifecycle — from inquiry, tour, follow-up, and negotiation to deal closure
- Join daily morning and evening meetings with the Sales Head/Management team for reporting and planning
- Oversee invoice generation and payment follow-ups for all members in the assigned space
- Act as a point of contact for vendors, staff, and external service providers
- Execute daily tasks and special requests from management to ensure smooth functioning
- Maintain inventory of office supplies and basic equipment
- Always Ensure a professional appearance (formal attire, suit as needed) to uphold company’s brand image
- Be solely responsible for the complete operations and sales ownership of the coworking space.
Skills & Requirements
- Minimum 1–3 years of experience in operations, front office, sales, or facility management (coworking experience preferred)
- Strong communication and interpersonal skills
- Sales-oriented mindset with the ability to close deals independently
- Comfortable making cold calls and following structured sales processes
- Ability to multitask and manage stakeholders (members, staff, vendors) effectively
- Comfortable using tools like Excel, WhatsApp, CRM dashboards, and invoicing systems
- Self-starter with a proactive approach to resolving issues
- Fluent in English and Hindi (regional language is a plus)
- Presentable, professional, and well-groomed appearance
- Passion for networking, event planning, and fostering a strong professional community.
- Self-motivated, energetic, and eager to create a positive coworking environment.
- Prior experience in real estate, coworking, hospitality, or sales is a plus.
What We Offer
- A dynamic work environment at one of India’s fast-growing coworking brands
- Opportunity to grow into multi-center and strategic ops/sales roles
- Competitive compensation with performance incentives
If you’re a people person with a passion for sales, community building, and customer experience, we’d love to hear from you!